Social Media Wizards
your social media resource
TM
Social Media is best described as an evolutionary approach to communication. It has become word of mouth at lightning speeds. The ability to post photos, videos and voice snippets as they are happening gives how we communicate an entirely new dimension.
It has become the business equalizer. Small companies can compete with larger companies and give the appearance of being much larger. Marketing is no longer for the masses but rather niches. Advertising messages have become laser focus in delivery and delivered efficiently directly at a filtered target.
Social Media is not a replacement for customer service. In fact, it allows users to instantly post about a good or bad experience. Customers can give reviews, recommendations or complain to large audiences. Your customers are talking are you Listening? Social Media turns word of mouth into word of mouth on steroids.
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